Tourism Industry – an Overview
Archive
Reports
(UNWTO – registration required)
“… This second edition of the report considers how the situation has evolved since then and provides a thorough assessment of tourism’s contribution towards United Nations Sustainable Development Goal 5 – to achieve gender equality and empower all women and girls…”.
Get the full story at UNWTO.
(UNWTO – registration required)
The 2019 Visa Openness Report for Africa prepared by UNWTO continues the analysis of visa policies and progress made in visa facilitation over the past ten years, supporting destinations with evidence-based policy making and helping prioritize activities within their facilitation policies.
Published by UNWTO.
(UNWTO – registration required)
“… This paper prepared by the World Tourism Organization (UNWTO) in collaboration with its Affiliate Member CEGOS and benefitting from International Labour Organization (ILO) contributions within the framework of the 9th Meeting of Tourism Ministers of the G20, presents the emerging realities resulting from the transformations affecting the current and future of work in tourism…”.
Get the full story at UNWTO.
Published by Young Hoteliers Summit held at Ecole hôtelière de Lausanne.
“… The travel industry is undergoing a major transformation, thanks to technology and the growth of technology-driven business models and shifts in customer and workforce demographics. The rapid advance of digital technologies, the growing impact and scale of nontraditional travel markets, evolving competitive marketplace dynamics…”.
Get the full story at Spencer Stuart.
(will be downloaded)
“… This report, published in collaboration with U.S.- Asia Center for Tourism & Hospitality Research at Temple University in the USA, provides an overview of mobile payment in Travel & Tourism complete with results of a detailed survey of outbound Chinese travellers – leaders in their desire to use mobile payment…”.
Get the full story at WTTC.
(will be downloaded)
“… The female share in Travel & Tourism’s employment is greater than that of the overall economy in eleven of the nineteen G20 countries in this study. Across the G20…”.
Get the full story at WTTC.
“… This report scopes out the benefits and challenges of analysing tourism from a trade in value added perspective. It identifies the priority actions to strength the underlying ‘value chain’ of national statistics needed to build analyses tourism from a trade in value added perspective, and sets out a roadmap to make progress. It builds on wider OECD work on Trade in Value Added (TiVA), and represents a first attempt to better link tourism data with the underlying Inter-Country Input-Output (ICIO) infrastructure. Pilot country analysis for Canada, Portugal and the United Kingdom is presented…”.
Get the full story at OECD.
“… This research is based on diversity data and interviews with the CEOs, Chairs and Human Resource leaders of 120 businesses across the sector, as well as data in the Hampton-Alexander review. Here’s what it found…”.
Get the full story at PWC.
(UNWTO – registration required)
“… As an outcome of the work of the Committee on Tourism and Competitiveness (CTC), the 22nd Session of the General Assembly held in Chengdu, China (11–16 September 2017), adopted as Recommendations (A/RES/684 (XXII)) some operational definitions used in the tourism value chain, as well as a set of operational definitions on some selected tourism types. Along with the operational definitions the Committee has also focused on identifying the key quantitative and qualitative factors for tourism competitiveness under two categories: 1. Governance, management and market dynamics; and 2. Destination appeal, attractors, products and supply…”.
Get the full story at UNWTO.
(UNWTO – registration required)
“… The report, undertaken through a survey of UNWTO member states and expert opinion, affirms that cultural tourism plays a major role in global tourism today. It also reveals that the sub-sector, in keeping with the changes to tourism as a whole, has been transformed by changing lifestyles, new forms of culture and creativity, and evolution and innovation in technology…”.
Get the full story at UNWTO.
Published by Finn Partners and CatchOn.
By Carlos Martin-Ríos (PhD). Associate Professor Ecole hôtelière de Lausanne, EHL Switzerland.
“… The biggest players from Silicon Valley and further afield have zeroed in on this tech as potentially transformational and one in which they must have a stake. Already this has resulted in billions of devices with embedded artificial intelligence that can understand and respond to voice commands…”.
Get the full story at EyeforTravel.
“… The value of global tourism has reached $5.29 trillion in 2017 — and the size of the market only continues to expand. Travel spend has grown steadily across the world, especially in Asia Pacific, the Middle East, and Latin America. A key contributing factor to the market expansion is a growing middle class in many large markets with more spending power and interest in travel due to social media…”.
Get the full story at Tripadvisor.
“… Sabre Labs is excited to share our Emerging Technology in Travel Report 2018. It distills our last year of research and exploration to three themes—automation, authenticity and blockchain—to help businesses make strategic decisions for 2018 and beyond…”.
Get the full story at Sabre labs.
(available upon registration)
“… A white paper by SiteMinder and IDeaS Revenue Solutions has found that while hoteliers fear a future where their properties are run by robots, they believe artificial intelligence (AI) may be the key to delivering a highly-personalized guest experience…”.
Get the full story at Siteminder.
(available upon registration)
“… Trust is more crucial than ever in today’s digital economy. From the rise of crypto-currencies to the explosive growth of the sharing economy, the need to verify identity has reached nearly every corner of the digital universe. For businesses that transact within online communities, offering verification for user profiles is often the backbone of any trust-reliant community…”.
Get the full story at Mitek.
“… A new report from the recent World Economic Forum aims to break down the barriers to a saner means of vetting airline passengers. People have considered passenger facilitation and ensuring border security to be mutually exclusive, the report says, and trusted-traveler and registered traveler programs can’t by themselves achieve the paradigm shift toward a “Known Traveller Digital Identity concept” …”.
Get the full story at Tnooz.
“… includes conceptual references and technical notes for a better understanding and application of UNWTO statistics…”.
Get the full story at UNWTO.
Published by Griffith University, Queensland, Australia.
“… The aim of this report is to illustrate with real-life initiatives that best reflect the great potential of transformative tourism in contributing to tourism development …”.
Get the full story at UNWTO.

“… The world has always had its share of dangers, whether political, economic, health-related or otherwise. Thanks to an ever-quickening news cycle and an insatiable demand for headlines, today those dangers – perceived or otherwise – feel closer than ever before…”.
Get the full story at Momondo Group.
The study includes a Global Report, a Regional Reports, 15 Country Studies, 42 Experts Papers, a youth version and animation.
View webpage.
“… a new discussion paper from Amadeus Travel Intelligence, outlines how data analytics can be used to develop innovative products, services, and processes that better meet the needs of their customers. It explains that travel companies must be open to experimentation, new ideas and new approaches…”.
Get the full story at Amadeus.
“… A guidance document from the UN World Tourism Organisation for tourism sector authorities, enterprises and other stakeholders on how to deliver accurate, relevant and timely information to customers, prior to, during and even after the journey…”.
Get the full story at European Network for Accesible Tourism.
“… According to UNWTO’s latest Visa Openess Report, the share of tourists requiring to obtain a visa prior to travelling continues to decline and is at its lowest level ever. In 2015, 39% of the world population could travel for tourism without obtaining a traditional visa prior to departure as compared to only 23% in 2008…”.
Published by the UNWTO.
“… This Report seeks to highlight the role and need for PPPs as tools for development. Case studies were selected to provide not only an insight into the different types of PPPs across a broad range of geographic contexts…”.
Get the full story at UNWTO.
Published by European Commission.
“… The Manual is the first tangible outcome of a fruitful collaboration between the UNWTO and the ACS Foundation…”.
Get the full story at UNWTO.
“… The Guide is one of the technical outputs produced under the joint ILO/UNWTO Agreement which completes a series of international references and methodological tools produced within the framework of the joint ILO/UNWTO Agreement…”.
Get the full story at International Labor Organization (ILO).
The report “… offers a series of practical guidelines and principles for all destinations interested in developing shopping tourism. The report includes a wide range of case studies by UNWTO Affiliate Members and other tourism stakeholders from around the world…”.
Get the full story at Hospitality Net.
“… This paper discusses three barriers that prevent many young people from entering or staying in the hospitality sector: (1) youth lack information about the nature and extent of meaningful careers in the hospitality industry; (2) many youth are not suitably qualified for entry-level or advanced opportunities; and, (3) many talented young people do not pursue long-term careers in the industry…”.
Get the full story at Hilton Worldwide.
– Volumen I.
– Volumen II.
Prepared for
DG Enterprise and Industry.
Prepared by Oxford economics for the U.S. Travel Association.
“… The business world is in the midst of fundamental change and in the next decade the ability of organisations to manage their global talent efficiently will mark the difference between success and failure…”.
Get the full story at PWC.
“… Using data on 34,695 hotels from 2000–09, this study examines how the external shocks of the terrorist attacks on September 11, 2001, and the financial crisis of late 2008 affected aggregate occupancy, price (average daily rate), and revenue per available room (RevPAR) within the U.S. lodging industry…”.
Get the full story at The Center for Hospitality Research (CHR).
“… Hospitality 2015’ identifies seven major issues facing the industry and details the key drivers which can determine success for companies through 2015 and beyond…”.
Get the full story at Deloitte.
Published by International Labour Office.

